Privacy Policy

We may collect account registration details, contact information, login identifiers, device and browser information, usage events, support messages, payment references, connected account identifiers, and copy trading settings such as selected traders, bots, risk limits, stake preferences, symbols, and automation status.

When you connect third-party services, such as a brokerage, authentication, analytics, hosting, or payment provider, we may receive information needed to authenticate you, display your account state, reconcile payments, operate copy trading, prevent abuse, and provide support.

We use information to provide and secure the platform, create and manage accounts, process login sessions, transmit user-selected copy trading instructions, maintain billing access, reconcile payments, troubleshoot errors, respond to support requests, improve reliability, detect misuse, and comply with legal obligations.

Copy trading features may require access to connected account identifiers, authorization tokens, balances, open positions, trade history, account status, and execution responses from third-party systems. We use this data to operate the settings you choose and to show relevant account and trading information in the platform.

If you pay for platform access, we may process payment phone numbers, payment request references, payment statuses, billing records, and transaction reconciliation data. Mobile money, card, bank, or other payment providers may process payment information under their own terms and privacy notices.

We may use cookies, local storage, session storage, analytics events, and similar technologies to keep you signed in, remember preferences, measure product usage, diagnose errors, improve onboarding, and protect the platform from abuse.

We may share information with service providers that help us operate the platform, including hosting, authentication, brokerage integrations, analytics, payment processing, support, security, and infrastructure providers. We may also disclose information if required by law, to enforce our terms, protect users, investigate misuse, or respond to lawful requests.

We keep information for as long as needed to provide the platform, maintain business and legal records, resolve disputes, enforce agreements, improve reliability, and comply with applicable obligations. We use reasonable technical and organizational safeguards, but no internet-based service can guarantee complete security.

You may update account information, disable copy trading, unlink connected accounts where supported, stop using the platform, or contact us to request access, correction, deletion, or other assistance with your personal information. Some requests may be limited by legal, security, fraud prevention, accounting, or operational requirements.

The platform may be accessed from different countries and may rely on third-party providers that process information in other jurisdictions. By using the platform, you understand that information may be transferred, stored, or processed outside your country of residence where permitted by applicable law.

For privacy questions or requests, contact us at support@sfxhub.net. Legal notices may be sent to support@sfxhub.net.